Phoenix Energy Your Connection Booklet

Pre-connection checklist We want to ensure your gas connection goes smoothly and on schedule. Please review this checklist before your gas connection date. If you answer “No” to any question below, please contact us as soon as possible. This will help us avoid delays and ensure everything is ready for your gas connection. Site Preparation & Access Is the route between the gas main and your agreed meter position clear of obstructions such as skips, scaffolding and parked vehicles? Are you prepared for temporary access restrictions during the work? Meter Housing & Location Have you confirmed a location for your new gas meter? Are you satisfied with the location of your chosen gas meter and type of meter housing? If you’ve chosen a recessed meter housing, will it be installed and sealed before your gas connection date? Have you resolved any proximity issues, such as open vents or electrical cables near the agreed meter position? Understanding the Process Do you understand that reinstatement areas will remain visible after completion? We strive to restore the area using a material similar to the existing surface; however, we cannot guarantee an exact match or return to the original condition. Important: Avoiding Delays If you are required to carry out works prior to your connection, please ensure you confirm works are completed at least 3 days prior to your connection date. Failure to carry out works will result in connection cancellation.