Phoenix Energy Your Connection Booklet

How we bring gas to your property

Step 1 – Excavation • Where possible our least disruptive

connection technique (Moling) will be used • Moling will require excavations every 6 – 10m • A minimum of two excavations of approximately 1m will be necessary despite the method used • In some ground conditions and where the location of other underground utility services are uncertain moling is not possible. In these instances a full excavation along the line of the service route, to the meter position, on your property is the only option • Yellow markings will be used to identify service routes (this is a temporary marking which will disappear naturally) • Please note that construction work may lead to restricted access to your property.

If you or anyone in your home has additional needs, please notify us in advance of any specific requirements that you feel we may need to be aware of ahead of undertaking construction works at your property.