259994 Phoenix Energy Responsible Business Report 2025.pdf

Responsible Business Report 2025

Contents

6 8

Company Information

Overview of Phoenix Energy Availability

10 12 14 16 17 18

Customer and Network Growth

Our Vision and Values

Health and Safety Management

Stakeholder and Consumer Engagement

Looking after our Network

How we have Performed

20 26 30 35 40 44 46 68

Leadership in the Marketplace

Investing in our People

Fostering our Community

Environmental Responsibility

Our Pathway to Net-Zero

Risk Management

Environment Governance and Climate Action

Progress Against Targets

DISCLAIMER While all due diligence has been taken to prepare this document, we cannot completely guarantee the quality, accuracy and completeness of the information as other external factors may fluctuate any statistics and interpretations may deviate from what has been published. Information in this document was deemed accurate and appropriate to the best of the knowledge of Phoenix Energy as of May 2025. COPYRIGHT NOTICE All rights reserved. This publication is subject to the laws of copyright. This publication may not be reproduced or transmitted in any form or by any means, electronic or manual, including photocopying without the prior written consent of Phoenix Energy.

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