St John Ambulance Course Directory 2018

St John Ambulance 17 Course Directory 2018

Commercial Terms & Conditions Bookings Bookings may be made online, by email, fax, letter, telephone. All new customers will be required to complete and return a Course Booking Form within five working days to confirm the

Candidates on First Aid at Work requalification courses must hold a First Aid at Work certificate. Evidence of such certification will be required before a candidate can be accepted onto a course. Candidates who commence a First Aid at Work course but are unable to complete it must make arrangements to do so within 13 weeks of the original commencement date (six weeks in the case of a First Aid at Work requalification course), subject to the above condition applying. It is the responsibility of the customer to ensure that these arrangements are made. Candidates wishing to transfer to another course, after their course has commenced, may do so if places are available and subject to a transfer fee of £50 + VAT. The same 13 week and six week completion conditions still apply. Selecting a First Aider It is the employer’s responsibility to select a suitable person to train as a First Aider. In doing so employers should have regard to an individual’s: • reliability, disposition and communication skills; • aptitude and ability to absorb new knowledge and learn new skills; • ability to cope with stressful and physically demanding emergency procedures; and • normal duties (these should be such as would allow the first aider to go immediately and quickly to the scene of an emergency). Companies whose nominee has special needs, for example dyslexia, partial sight/hearing, are asked to inform the bookings co-ordinator so that arrangements can be made for him/her prior to the course commencing. If required, an interpreter may accompany a candidate on a course. This will be at the customers’ expense. Courses On a Company’s Own Premises For courses on a company’s own premises we require a large room (not less than 24ft x 24ft) with plenty of floor space free from furniture, a flip chart or white board. Training should be free from interruption for the full day. Toilets and refreshment facilities should be available. On the afternoon of the final day of both First Aid at Work and FAW requalification courses, two additional smaller rooms will be required plus a waiting area. All persons booking on St John Ambulance (NI) courses are presumed to accept these conditions. For enquiries please call 028 9079 9393, Fax: 028 9079 3303 or Email: training@sjanifirstaid.org

booking. This will form a contract with yourself (the ‘customer’) and St John Ambulance (NI). Invoice will be issued when the booking is confirmed. Joining instructions and location map will be sent 3 weeks prior to the course commencing. It is the employer’s responsibility to ensure that the candidate receives this information and is fully briefed. Payment Full payment needs to be made 30 days from the date of invoice or prior to the course start date, whichever is sooner, unless alternative arrangements have been agreed in writing. Payment is accepted in cash, cheque or credit/debit card. Cancellation Fees Candidate substitutions may be made up to two weeks before the commencement of a course at no extra charge. A late transfer or cancellation charge of £50 + VAT per candidate will be payable if notification is received less than two weeks prior to the course commencing. If a candidate fails to arrive on day one of a course, without prior notification, St John Ambulance reserves the right to charge the full fee for that course. Candidates who begin a course but do not complete it will be charged the full fee. This applies to all courses. Companies, who cancel or postpone an ‘in-house’ course with fewer than 3 weeks’ notice, will be charged an administration fee of £150 + VAT. This applies to courses arranged to take place on either the customer’s own premises or on St. John Ambulance (NI) premises. First Aid at Work, First Aid at Work requalification and Emergency First Aid at Work courses Health & Safety Regulations require candidates on the above courses to receive a minimum number of tuition hours; therefore 100% attendance and punctuality are necessary. Late arrivals will not be admitted to the course and the full course fee will be charged. First Aid at Work and First Aid at Work Requalification courses consist of written assessment and continuous observation by the trainer. Candidates who fail to reach the required standard will be unable to act as first aiders in the workplace.