SENAC (Special Education Needs Advice Centre)

Useful Contacts

DARS – Dispute Avoidance Resolution Service: - independent mediation service to resolve disagreements between parents, EA, educational settings or schools regarding children with SEN. Mediation provided by an independent body Global Mediation 028 9072 6060 DARS@globalmediation.co.uk Global Mediation 55-59 Adelaide Street Belfast BT2 8FE Department of Education NI DE.DEWebMail@education-ni-gov.uk Rathgael House Balloo Road, Rathgill Bangor BT19 7PR SEN support from Education Authority (EA) SEND Central - 028 9031 7777 Option 1 – Statutory Assessment & Review Services (SARS) for a specific query about a child and transition service 14+ Option 2 – General advice about Special Educational Needs from the SEN Advice & Information Service Option 3 – SEN support services Monday – Friday 9am – 4.30pm For more information visit https://send.eani.org.uk Transport Helpline – 028 9598 5959 Monday – Friday 9am – 4.30pm From 18th August 2025 all calls to these EA phonelines will be recorded for monitoring and training purposes