Phoenix Energy Responsible Business Report
Responsible Business Report 2023
Environmental Responsibility
Responsibility in our Product While many consumers move to natural gas to make the most of the lifestyle and convenience benefits, there are also significant carbon reduction outcomes when consumers make the move from coal and oil to natural gas, with households reducing their home heating carbon emissions by up to 50%. * Energy efficiency is an important element in our service delivery, so much so that our City and Guilds qualified Energy Advisors conduct a Home Energy Audit to identify areas for efficiency improvements in every home they visit as part of the pre-connection process. Consumers locally benefit from access to one of the most modern and efficient gas networks, and there remains a sizeable opportunity in NI to make further carbon emission reductions by supporting householders using high polluting fuel to switch to natural gas.
Operating in an environmentally responsible manner has been a core principle of how we do business. We have a longstanding commitment to ensure any impact on the environment is managed and mitigated. Within our business we see our approach to environmental responsibility across three key strands: 1 Responsibility in our Product 2 Responsibility in our Operations 3 Responsibility in our Community
Environmental Contribution associated with consumers moving to Phoenix Energy:
13.5m tonnes of cumulative CO 2 avoided from entering the atmosphere
770,000 tonnes of CO 2 avoided from entering the atmosphere in 2023
Equivalent of 400,000 cars taken off the road each year
We recognise that there is considerable opportunity to further reduce carbon emissions within the gas industry and are actively engaged in developing renewable solutions. This will result in further enhancing the environmental credentials of the gas network users, and in doing so play a key role in delivery of net-zero targets for heating.
With a modern gas network and access to indigenous resources that can produce renewable gas, we are well placed to support the energy needs of our connected customers now and into the future. Further insight on our journey to net-zero is available in the Fuelling the Future section, p34.
* Based on carbon savings associated with the installation of natural gas and the displacement of existing fuel type, coupled with efficiency gains assumed on the installation of a high efficiency gas boiler and associated highly efficient heating controls.
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