Phoenix Energy Responsible Business Report 2026

Air Pollution Air pollution refers to the release of pollutants into the air, such as extremely small particles and gases, that are detrimental to human health and the planet as a whole. These include:

7KH SULQFLSDO UHDVRQV IRU WKH GHFUHDVH LQ 3KRHQL[ɖV FDUERQ HPLVVLRQV H[FOXGLQJ VKULQNDJH 6FRSHV ZKHQ FRPSDUHG ZLWK RXU %DVH

• gases such as nitrogen dioxide, ozone, sulphur dioxide and carbon monoxide; and • particulate matter (PM), made up of solid and liquid particles such as soot and dust.

As part of the process to attempt to quantify the impact we have on the environment, Phoenix have calculated the volumes of air pollution generated by our operations. The majority of air pollution produced by Phoenix relates to pollutants produced through the use of our commercial fleet. In order to reduce the volume of air population Phoenix generates, we have committed to transition our entire commercial fleet to green fuels that do not raise any air pollution by 2035.

Summary information on Phoenix’s Air Pollution levels is provided in the table below:

Current Year 2025 kg

Baseline Year 2019 kg

Air Pollution

6XOSKXU 2[LGHV 62 x

3

4

1LWURXV 2[LGHV 12 x

2,100

3,354

3DUWLFOH 0DWWHU 30 2.5

34

61

Current Year 2025 tCO 2 e

Baseline Year 2019 tCO 2 e

34

61

3DUWLFOH 0DWWHU 30 10

GHG Emissions Intensity Metric

Waste At a global scale, the waste management sector makes a relatively minor contribution to greenhouse gas emissions. However, the waste sector is in a unique position to move from being a minor source of global emissions to becoming a major saver of emissions. Although minor levels of emissions are released through waste treatment and disposal, the prevention DQG UHFRYHU\ RI ZDVWH L H DV VHFRQGDU\ PDWHULDOV RU HQHUJ\ DYRLGV HPLVVLRQV LQ DOO RWKHU sectors of the economy. Phoenix has achieved its target of reducing the volume of waste sent to landfill as a consequence of our operations by over 75% by 2030. Summary information on Phoenix’s waste sent to landfill is provided in the table below:

6FRSH FDUERQ HPLVVLRQV SHU FRQQHFWHG FXVWRPHU H[FOXGLQJ VKULQNDJH

0.047

0.058

Total Carbon emissions per connected customer

0.058

0.073

Energy Phoenix acknowledge that globally, the use of energy represents by far the largest source of GHG emissions from human activities. About two thirds of global greenhouse gas emissions are linked to burning fossil fuels for energy to be used for heating, electricity, transport and industry. To that end, Phoenix is targeting reducing our energy FRQVXPSWLRQ H[FOXGLQJ VKULQNDJH E\ RYHU E\ 7KLV LQFOXGHV WUDQVLWLRQLQJ IURP IRVVLO IXHO HQHUJ\ VRXUFHV WR JUHHQHU HQHUJ\ VRXUFHV H J UHQHZDEOH HOHFWULFLW\ JUHHQ JDV HWF Summary information on Phoenix’s Energy Use is provided in the table below:

Current Year 2025 tonnes

Baseline Year 2019 tonnes

Current Year 2025 MWh

Baseline Year 2019 MWh

Waste

Energy

)RVVLO )XHOV

1,281

2,457

Total Waste

30,574 125,498

Transport

5,296

8,724

5H XVH

17

Electricity

438

447

Shrinkage factor

10,653

10,165

5H F\FOLQJ

TOTAL 21,792 The principal reasons for the decrease in energy use in 2025, when compared with our Base Year 2019, was as a FRQVHTXHQFH RI LQLWLDWLYHV LQWURGXFHG E\ 3KRHQL[ WR UHGXFH RXU HQYLURQPHQWDO LPSDFW VHH ɕ/RZ &DUERQ 3URMHFWV (QYLURQPHQWDO $FWLRQV 7DNHQɕ VHFWLRQ RQ SDJH 17,668

Diverted from Landfill

WASTE TO LANDFILL

10,020 46,140

* Scope 3 emissions from Purchased Goods & Services that account for a significant element for Phoenix’s Total Emissions, were not quantified in our Base Year 2019. As such, Total Emissions 2024 per connected customer is not directly comparable to the Base Year 2019.

74

Responsible Business Report 2026

Responsible Business Report 2026

75