259994 Phoenix Energy Responsible Business Report 2025.pdf

Management of Material Topics: Social (contd)

Topic

Materiality Impact

Policies / Commitments / Actions

Investing in employee health and wellbeing is not only a moral imperative but also a strategic business decision for Phoenix. By prioritising the health and wellbeing of employees, Phoenix can improve operational performance, enhance customer satisfaction, mitigate risks, ensure regulatory compliance, and strengthen its corporate reputation, ultimately driving long-term success and sustainability.

• Phoenix’s Health and Wellbeing Policy outlines a number of initiatives that we employ to safeguard the health and wellbeing of our employees. These include: • Promoting work / life balance; • Promoting good nutrition; • Promoting our Employee Assistance Programme (‘EAP’); and • Promotion of a dedicated Health and Wellbeing Staff Programme. • Phoenix has implemented a series of health and wellbeing initiatives, championed by our ‘LIFE Committee’, that is based on the four main health priorities: Phoenix directly employs a significant number of people locally and recognises that investing in an engaged workplace encourages commitment, motivation, and productivity. Phoenix invests in the training and development of its employees, enabling them to reach their potential and recognise opportunities for progression within Phoenix and across the wider gas industry. A dedicated focus is given to developing staff and forms part of our CSR programme, known as ‘LIFE’, with ‘I’ standing for ‘Investing in Our People’. Phoenix has a dedicated HR function that looks after staff, their wellbeing and their personal development in a structured way, through an effective Learning & Development Strategy designed to help people perform to their best. This includes a number of structured activities including: • Engineering Officer Programme: a structured training and development programme for assistant engineers to be developed in stages to become Engineering Officers. • Apprenticeship Schemes: A blended learning approach to studies and on-the-job learning as part of the route-to-employment with the company. • Employee Development Programme: Offers employees the opportunity to avail of training courses that do not necessarily form part of their job role requirement. • HR Training Cycle. • Appraisal process for all staff; and • Further Education Policy to support employees who wish to continue their development through formal education. Phoenix has developed and implemented a structured Stakeholder Engagement Strategy. This has allowed Phoenix not only to identify who its stakeholder groups are, but to execute a specific engagement plan to best capture the needs and opinions of these groups, which ultimately informs internal decision making. The key aspects of our Stakeholder Engagement Strategy include: • the identification of relevant stakeholders including their key contacts. • assignment of personnel to manage the relationship with each relevant stakeholder; and • development of a programme for engaging with relevant stakeholders. • Physical activity. • Healthy eating. • Mental health; and • Cancer awareness

Health & Wellbeing: Employees

Medium

Phoenix can play a vital role in supporting local employment by creating job opportunities, stimulating economic growth, investing in training and development, engaging with local communities, and promoting diversity and inclusion in the workforce. By prioritising local employment, Phoenix will contribute to the prosperity and well-being of the communities it serves while driving its own success and sustainability. Staff development and training are essential investments for Phoenix, impacting safety, service quality, operational efficiency, innovation, talent retention, regulatory compliance, and reputation management. By prioritising employee development, Phoenix can build a skilled and motivated workforce capable of driving sustainable business success and delivering value to customers and stakeholders.

Local Employment

Medium

Staff Development & Training

Medium

Effective stakeholder relations are essential for the success and sustainability of Phoenix. By prioritising relationships with regulators, communities, customers, investors, suppliers, and employees, Phoenix builds trust, fosters collaboration, and creates shared value for all stakeholders, ultimately driving long-term business growth and prosperity.

Stakeholder Relations

Medium

50