259994 Phoenix Energy Responsible Business Report 2025.pdf

Responsible Business Report 2025

The principles of responsible business have been at the core of our business since its beginning and our commitment to our environmental, social and governance (ESG) responsibilities is demonstrated through the Phoenix LIFE Programme, which encapsulates our responsible business approach and activity in the areas of Leadership in the Marketplace, Investing in our People, Fostering our Community and Environmental Responsibility. These pillars of responsible business activity are embedded across all areas of our organisation and culture, and are integrated across our strategy, risk and governance processes. Our Responsible Business Principles are integrated into the LIFE Programme. They are: Responsible Business Approach Leadership in the Marketplace • To act with integrity in all our dealings. • To maintain the highest standards of governance in the management of our business. • To maintain appropriate contingency planning arrangements to enable the continuation of key activities as a result of a major incident. Investing in our People • To promote the health and wellbeing of our staff to ensure that we maintain a happy, healthy and engaged workforce. Create a positive working environment that, where possible, provides staff with the opportunities to fulfil their potential and achieve their career ambitions. • To operate with high standards in respect of health, safety and worker protection, and as a minimum, comply with all relevant regulations and standards. Fostering our Community • To create a positive impact for our stakeholders and the community we serve through meaningful engagement, contribution, and volunteering. • To always be non-discriminatory (whether on grounds of gender, race, disability or other), and maintain the highest standards of equality and diversity in our employment practices.

Environmental Responsibility • To minimise the impact of our operations on the environment, aiming for a sustainable approach to the use of resources, reducing our use of energy, water, and paper, avoiding irresponsible disposal of hazardous products and unnecessary waste. • To act as an environmentally responsible business by supporting biodiversity projects and initiatives within the community that we serve.

21