259994 Phoenix Energy Responsible Business Report 2025.pdf

Customer and Network Growth From laying the first mains and connecting the first customer in 1996, Phoenix Energy’s infrastructure and connection activity has enjoyed a period of significant and continued growth.

Connections 1996 – 2024 the number of customers connected to Phoenix Energy )ÆJ ȭ Cumulative connections from 1996 - 2024

)ÆJ ȭ Annual New Connections

250,000

9,083

200,000

7,979

150,000

6,420

5,562

5,154

100,000

50,000 No. of customers connected

No. of customers connected

0

1996 2000 2005 2010 2015

2024

2020 2021

2022 2023

2024

2020

The continued development of the natural gas network means that the Phoenix network is available to thousands of new consumers each year. There is now more than 4,000km of Phoenix pipeline across the licence area, with a further 33km constructed in 2024.

Network Build (km) the amount of pipe laid by Phoenix Energy across its network in km

)ÆJ ȭ Cumulative Network Build 1996 - 2024

)ÆJ ȭ Annual Network Build Constructed

4,000

83km

78km

3,200

73km

2,400

56km

1,600

800 Build in km

Build in km

33km

0

2020 2021

2022 2023

2024

2020

1996 2000 2005 2010 2015

2024

10