Connswater Homes Repair Manual

Insurances The Association insures the building structure, but NOT the contents. You are strongly advised to insure your own belongings against fire, flood, storm, theft and accidental damage to sanitary fittings, glass, etc. The Association is not responsible for insuring the contents of your home against accidental damage or burglary, YOU must take out Home Contents Insurance and we strongly recommend that you insure glazing as you are responsible for replacement of broken windows. Response Times The Association gives each job reported a “Priority Coding”, this ensures the most urgent jobs are done first. The codes we use are as follows: Priority E Emergency: To be completed within 24 hrs. Priority U Urgent: Work to be completed within 4 working days Priority R Routine: Work to be completed within 28 days.

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